What is “Continual Service Improvement” Department?

by Mohammed November 5, 2010 Business

Before few days, I tweeted the following:

The tweet got a massive number of retweets. That’s made me think to blog clarifying my vision with the new department and hope that one tweet could be the change for some companies’ customer experience. Let’s start with the basic (I love that).
A service is a means of delivering [...]

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Brand Conversation with Robert Lavigne

by Mohammed October 19, 2010 Brand Conversations

Today, I spoke to Robert Lavigne, Robert is an Enterprise 2.0 Consultant and Project Management Professional (PMP). He performs extensive research and networking in the fields of Enterprise 2.0, Social Media, Social CRM, and Personal Branding. The use of modern social networking tool-sets and related mindsets fully engages business relationships and departmental [...]

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100 Social Media Tips You Must Know Before 2011

by Mohammed October 5, 2010 Business

Forget the introduction this week – this post is clear cut and straight to the point. As the title suggests, below is a list of 100 tips about social media that you need to remember  before 2011. Some might sound generic and applicable beyond the scope of social media – but that’s exactly the point. [...]

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Brand Conversation with City Sylvester

by Mohammed September 28, 2010 Brand Conversations

Today, I spoke with City Sylvester, City is a Personal Branding Consultant and Coach. He is a master of the relationships we have with ourselves, and communicating our core beliefs to the outside world, in a way that’s authentically true. Some where along the path in life some may have gotten lost, his passion is [...]

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The Branding Story For The Man Behind The Tweets

by Mohammed September 21, 2010 Brand Conversations

I would like to thank all the experts that I interviewed on my blog. Those who gave their time to share part of their experience. In Insight From  The Pros page, you can find valuable tips and experts’ advice on the social media, online reputation, personal branding, project management, leadership and other categories.
Some experts asked [...]

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Brand Conversation with Ulrike Berlenbach

by Mohammed September 13, 2010 Brand Conversations

Today, I spoke with Ulrike Berlenbach, Ulrike is marketing expert for strategic marketing.  She works as an intercultural consultant, is a certified executive coach and communication trainer. She is an energizing activist an founder of www.brandingmedia.de and CEO of www.Eichenhorn.net. She developed a combination of social media and personal branding as a certain holistic tool [...]

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Job Search 2.0: Build Your Online Reputation

by Mohammed September 7, 2010 Contribution to Other Blogs

Today, you don’t need to pay $$$ to get more business or job offers. Your online reputation can speak on your behalf and get you your dream job.
Microsoft researcher Gordon Bell said in a CNN interview that “by about 2020, our entire life histories will be online and searchable.”  What ego do you want the [...]

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Brand Conversation with Seth Godin – Part 2

by Mohammed August 30, 2010 Brand Conversations

Today, I spoke again to Seth Godin, Seth is the author of Linchpin: Are You Indispensable, as well as the bestselling author of Tribes, The Dip, Purple Cow, All Marketers Are Liars, and other international bestsellers that have changed the way business people think and act.  His books have been translated into +20 languages. He’s [...]

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Eight Tech Ways to “Green” Your Business

by Mohammed August 24, 2010 Business

According to Pike Research, the market for green technologies is expected to increase more than five-fold by mid-decade, driven primarily by improved power/cooling systems and energy-efficient  IT gear. Energy efficiency is one of those issues that aren’t likely to go away any time soon.
Green initiatives that reduce energy consumption and resource waste must be the [...]

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Brand Conversation with Elizabeth Harrin

by Mohammed August 17, 2010 Brand Conversations

Today, I spoke with Elizabeth Harrin.  Elizabeth is the Founder and CEO of The Otobos Group, a business writing practice. She’s also a project and program manager with a decade of experience in healthcare and financial services.  As a PRINCE2 Practitioner, she understands how important it is to use professional project management approaches.  She’s the [...]

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